Frequently Asked Questions (FAQs)

Welcome to our FAQ page! Below are some of the most common questions we receive about our services. If you don't find the answer you're looking for, feel free to contact us directly, and we'll be happy to assist you.

1. What services does K.E.Y. Keep Enhancing You offer?

We offer a variety of health and wellness services, including:

● CPR, BLS, ACLS, PALS, First Aid, and AED Certifications
● Satori SAMA Aggression and Safety Training
● Personalized Health Coaching Consultations (Coming Soon)

These services are designed to provide life-saving skills, promote safety, and guide you on your health journey.

2. How can I register for a class?

You can easily register for any of our classes directly on our website. Simply visit the Services page, select the course you’re interested in, and follow the instructions to complete your registration. Alternatively, you can fill out the Contact Form or call us to register.

3. Do you offer same-day certifications?

Yes! We offer Same-Day Certifications for many of our courses, including CPR, BLS, ACLS, PALS, and First Aid/AED training. Once you complete your training, you’ll receive your certification on the same day.

4. What are Satori SAMA classes?

Satori SAMA is a Japanese method of aggression and safety training that teaches techniques for de-escalating conflict and managing challenging behaviors. This training is particularly beneficial for healthcare workers, educators, and anyone working in high-pressure environments where conflict resolution is key.

5. Are your instructors certified?

Yes, all of our instructors are American Heart Association Certified Instructors for CPR, BLS, ACLS, and PALS. Additionally, our Satori SAMA instructors are highly trained professionals in their field. We are affiliated with trusted organizations like CGM Houston CPR Academy and the Satori SAMA Institute.

6. Can I reschedule or cancel my class?

Yes, we understand that life can be unpredictable. If you need to reschedule or cancel a class, please contact us as soon as possible. We will do our best to accommodate your schedule.

7. What is health coaching, and how can it benefit me?

Health coaching provides personalized guidance and support to help you achieve your wellness goals. Whether you're looking to improve your diet, exercise routine, or manage stress, our health coaches work with you to create a plan tailored to your needs. Health coaching can help you improve your overall well-being and make lasting, positive changes in your life.

8. How do I contact you if I have more questions?

If you have additional questions or need assistance, feel free to reach out to us:

● Phone: 346-205-3774
● Email: jenniferstacy.63@gmail.com
● Visit Us: 9898 Bissonet St. Suite 195A, Houston, TX 77036
● Or use the Contact Form on our website.

9. Do you offer group training sessions?

Yes! We offer group training sessions for CPR, First Aid, BLS, ACLS, PALS, and Satori SAMA. Please contact us for more details on group rates and scheduling.

10. Can I get certified online?

While some of our courses may have an online component (e.g., for theory), the practical training portion must be completed in person. This ensures you are fully prepared to respond to real-life emergencies.